Terms of Sale

Terms of Sale 

These Terms of Sale applies to all orders processed and placed on All orders placed by you and all agreements concluded between us in relation to the products and services offered on this website. By placing an order through you agree to the terms of sale, if you do not agree please do not use or place and order through


We aim to deliver the ordered products as quick as possible. We promise to deliver any item within 10 days of placing the order, but sometimes things go wrong, and get out of our hand, in this situation we will try our best to work with you and get your item to you as quick as possible.

We only deliver within United Kingdom, if your address is anywhere else; please contact us for exact postage cost before placing your order. We use Hermes courier service with tracking number, so we can always track your item how far it is.

Return Rights

Incorrect or Damaged Goods
If we shipped you the wrong item or your item arrives damaged or in poor condition, you must email us a digital photo of the damaged or incorrect item to If you do not email us the photo of a damaged or incorrect item we may refuse to refund any price for you. You must also email us within 14 days of receiving the item, if you email us 14 days after we may refuse to refund any price for you.

Please include in the body of the email: your order number, your name and address, a brief description of the reason for the return, and tell us whether you are seeking a replacement or a refund.

Your request will be processed within 48 hours and you will receive an email letting you know your replacement is under production or your refund is being processed. If you select a refund, you will be refunded the full cost of the item and the cost of delivery.

Other Returns:
If your items arrived in good condition but you have changed your mind, no problem! You can return your item within 14 days of receipt and receive a refund for the price of the product but not for the cost of delivery. You must inform us by emailing to and let us know the reason of the return. Please include in the body of the email: your order number, your name and address, a brief description of the reason for the return.

To return an item, please pack them in the original tube or box and send it to the following address along with the completed return form: 32 Caledonian, Tamworth, Staffordshire, B77 2EB.

Please be aware that you are obligated to bear the direct cost of returning the goods. We strongly recommend you to return your item via a trackable method. If you are returning an item that is not normally capable of being returned by post, you are still responsible for the cost of returning the item.

Refund Payments
Refunds will be issued by the same means of payment as you used for the initial transaction. You will not incur any fees as a result of such refund. We may withhold reimbursement until we have received the goods back and investigated it.

We do not do exchange products.

Acceptance of Order 

We reserve the right to refuse or cancel any order. In such event your sole recourse shall be the return of amounts paid by you related to such order (if any). 

 Product Descriptions 

We attempt to describe our products offered as accurately as possible. However, we do not warrant that product descriptions or other content of the website are 100% accurate, complete, reliable, current or error-free. If a product offered by us and purchased by you is not as described, your sole remedy is to return it in unused condition for a conforming refund or credit.


We are not liable for any financial damage (including but not limited to the cost of any replacement purchase) that may occur because of non-timely arrival or any lack of availability or conformity of the product.

Modification And Severability 

We reserve the right to make changes to our website, our policies, our Terms of Use and these Terms of Sale at any time and in our sole discretion. Therefore, you should review our policies, terms and conditions each time you visit the website. Your continued use of the website after we make any such changes constitutes your binding acceptance of those changes. If any of the terms or conditions herein shall be deemed invalid, void, or for any reason unenforceable, that term or condition shall be deemed severable and shall not affect the validity and enforceability of any remaining term or condition.

Updated: 12.03.2017